Data Protection Policy

Our Commitment to Your Privacy

Last Updated: 06 February 2026

K Tsang trading as Muxicology ("Muxicology", "we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard the personal data you provide to us, in compliance with the General Data Protection Regulation (GDPR).

1. What Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, age/date of birth (for students), and contact information (email address, phone number, postal address).
• Application Information: Information provided when you apply for our services, including musical background and any specific educational needs.
• Financial Information: Bank details for processing payments.
• Communications: Records of correspondence between you and Muxicology.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our music tuition services.
• To process applications and payments.
• To communicate with you regarding lessons, scheduling, and other service-related matters.
• To ensure the safety and well-being of our students.
• To comply with our legal and regulatory obligations.

3. Lawful Basis for Processing

Our lawful basis for processing your personal data is primarily for the performance of our contract with you. We may also process data based on your consent, for our legitimate interests (such as improving our services), or to comply with a legal obligation.

4. Data Storage and Security

We take the security of your personal data seriously. All information you provide to us is stored on secure servers. We have implemented appropriate technical and organisational measures to protect your data from unauthorised access, use, or disclosure.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we will retain student records for a period of 3 years after they cease to be a client.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• The right to be informed: You have the right to be informed about the collection and use of your personal data.
• The right of access: You have the right to access your personal data and supplementary information.
• The right to rectification: You have the right to have inaccurate personal data rectified, or completed if it is incomplete.
• The right to erasure: You have the right to have personal data erased (also known as the ‘right to be forgotten’).
• The right to restrict processing: You have the right to request the restriction or suppression of your personal data.
• The right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
• The right to object: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at info@muxicology.org.uk.

7. Sharing Your Data

We do not sell, trade, or otherwise transfer your personal data to outside parties, except as required by law or with your explicit consent. We may share information with our tutors for the purpose of providing lessons.

8. Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page. We encourage you to check this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Data Protection Policy, or our treatment of your personal data, please contact us at:

Email: info@muxicology.org.uk